In 2010 we became a transparent agent on the Independent review site allagents.co.uk working in a similar way to the more well know “Tripadvisior” Many of our competitors are still apprehensive about promoting review sites and it’s a bold step for any estate agent to request all reviews good or bad.
Our view is that all feedback helps us to provide our clients with an even better service, we had not anticipated what a positive motivational effect it would also have on our team. We now have over 300 positive reviews, including 275 five star reviews and a recommendation rate of 99% one of the highest in industry.
Review sites allow the consumer to make an informed decision about who is best to look after their move. You can read all our reviews at http://www.allagents.co.uk/grants-independent-estate-agents/
MD Grants Independent.